THENEXTMACH

Re: But to everyone else I would recommend focusing more on... - Hammer-Lahav

A quote (now linked at the top of this post) on Malcolm’s Tumblr really got me thinking and I was compelled to write a response. Here it is: 

Eran Hammer-Lahav, the author from the original post, is spot on in stating that users don’t give a damn about a product’s openness. To many users, the web is simply another consumption vehicle; history has shown us that consumers are rarely interested in openness, control and ownership with the market typically rewarding percieved options, value, and innovation.

The opportunity to beat Facebook however, is absolutely contingent on any competing platforms’ ‘openness’. A platforms accessibility—or openness—drives real innovation, convenience and value. According to Gawer & Cusumano (2002) platform businesses are:

“…an evolving system made of interdependent pieces that can each be innovated upon”

Platforms like Windows, Intel, Cisco, etc. have all retained dominance (as demonstrated by their ubiquity) because of program investments that support development of complimentary products as well as the network effects each platform fosters. To the latter point, Facebook’s value to users has largely been driven by the incredible adoption of the platform; as more and more of my previous high-school friends joined Facebook the more valuable it became, right? 

Again, it’s true that any competing product must invest heavily in the product. With compelling user experiences and the subsequent greater user adoption we see a rise in the platform’s value. But value to consumers is also derived heavily from complimentary products. A formidable competitor then, must also consider the openness of their platform.

Even with its dogmatic privacy outlook Facebook’s platform success is founded on their support of complimentary products. And if closed standards brought us innovation like FarmVille—just imagine what developers would do with open standards. 

For the original article, check out How the Open Community Can Beat Facebook via hueniverse.

Objectives, Audience and Making Events That Work [Pt. 3]

The community is hungry (demand is way high). With social media shining a light on what’s happening there is a big opportunity to reach a large audience quickly and freely. We need to ensure everyone—both organizers and attendees—are getting what they bargained for. We also need to remember the objectives, quality [authenticity] and audience precedents.

Let’s return back to the original challenge: how do you attract the “knowledge workers” of the Internets to a place where they can learn, share and grow with peers? My proposition for conquering recent market fluxes and answering this question includes three pillars:

  1. Clear Objectives Tied Directly to Curation
    • Our Answering for example, “What is the future of the web?” and driving out an accompanying participate strategy.
  2. Focus on Content Co-veillance
    • Identify the thinkers/doers in the community and enabling them to both develop criteria for and source relevant participates. 
  3. Participation-level Dictates Audience-level
    • Segment the audience into two streams:
      1. Thinkers / Doers / Thinkers that Do
        • Designers; show and tell criteria; articulate and illustrate thinking; already sharing; rigor demonstrated; etc.
      2. Everyone else  
        • Segmented “participation” with differentiated pricing.*

I have only suggested a bare-bones strategy for making events work. Naturally, this leaves execution largely unaccounted for. What would you do in order to add value back to the community while remaining authentic?

*My initial proposition for the everyone else participate segment included not allowing certain participants in. More specifically, you couldn’t be part of the conversation if you’re not going to add value. I shared this with a few colleagues who all cautioned me to be careful of alienating the audience. If community members want to take part, putting up barriers to participate will not only fail to foster authenticity, it will also guarantee event bankruptcy.

…resilient, agile, tenacious and passionate…

Objectives, Audience and Making Events That Work [Pt. 2]

A couple months back I read an entertaining post, followed by some even better commentary. Some dude contributed to the story’s comments and one remark really stuck with me:

“… [social media is] predicated on this notion that marketing and saturation and content (gotta have content!) are more important than quality.”

No one—not the audiences that matter anyways—gives a damn about saturation, marketing and content if the quality is garbage. If you’re failing to solve the initial problem you started with but still throwing a great event then we all lose. Authenticity presupposes quality, however. The focus then really starts with authentic problem solving. The real challenge is identifying complimenting objectives—or problems—within the community when building authentic events.

Falling into the marketing trap is easy—and something we all do. Admittedly, I’m guilty of habitually placing marketing over quality. I obsess over what my Tumblelog [content] theme displays as ; or, if my Posterous simultaneously posts to all my social networks [saturation]; and, if my Twitter sidebar design colour is d6d366e, NOT e7e1dd5 like the sidebar border. What’s worse is that I am doing this all before I even pick up the pen or begin typing!  Participants and organizers alike, are all caught up in drinking our own Kool-Aid that we’ve forgetting why we even showed up to the party. 

It seems reasonable to envision, for a time 10 or 15 years hence, a “thinking center” that will incorporate the functions of present-day libraries together with anticipated advances in information storage and retrieval and the symbiotic functions… The picture readily enlarges itself into a network of such centers, connected to one another by wide-band communication lines and to individual users by leased-wire services. In such a system, the speed of the computers would be balanced, and the cost of the gigantic memories and the sophisticated programs would be divided by the number of users.
— J.C.R. Licklider (1960), Man-Computer Symbosis

Objectives, Audience and Making Events That Work [Pt. 1]

A colleague recently challenged me to solve an interesting problem: how do you attract the “knowledge workers” of the Internets to a place where they can learn, share and grow with peers. I want to share some of my recent thought-crumbs; if not only to clear my head, but also raise a flag with hopes to find some more friends who are thinking about solving the same problem. Before introducing where I am at in terms of next steps—will run through some of the [blanket] observations I’ve made recently.

Here’s the thing: Interactive/Digital/Web events and their value-add back to the community are turning to mush. With previous heavy hitters beginning to suck and Toronto events becoming less accessible we are experiencing some market fluxes that need readjusting. What’s challenging is event designers are under real pressure to make it work while also avoiding losing their shirt.

Objectives are Paramount

There is a fine balance between financing an event, filling the room and exploring great content. Getting that balance right will decide an event’s fate, ultimately. What I am questioning is: ‘participant’ objectives. And if the participants are increasingly dictating event session topics, pricing floors, etc—without complimenting objectives—we’re all screwed.

Working Your Audience

From an audience perspective, it has been really cool to watch the tech/digital community in Toronto (and abroad) grow substantially. The explosion of social media has opened our doors to a whole lot of new people; some of which are looking to bring value to the community, while others are only looking to take away. What’s scary are these diverging objectives and their inherent impact on event quality. However, having all audiences in the community attend and take part at some level is valuable.

So what does the audience fine-balance look like? Not sure. However, all event organizers need to find creative ways at financing an event and ensuring relevant audience members are in attendance and able to add value to the conversation.

Chats on Leadership

  • Malcolm: I think it's bureaucracy a bit. People have all these roles, administrative assistant, marketing coordinator, and they get pushed into directions doing work that doesn't matter, then they get all obsessed with more shit that matters even less!
  • Jaime: Haha. Man, I don't get why it is so hard for them, like this shit—it’s simple. Create a vision; articulate it with open dialogue, get people's ideas out in the open…
  • Malcolm: Yup
  • Jaime: Use your vision as vehicle that empower/drives everyone; empower them to believe it’s their vision too; create performance metrics; and, crush it! If anyone gets in the way: fire ‘em or use the obstacle. Simple. Meanwhile, to your point, we're busy f*cking around with make-work and countless emails about pointless stuff that simply disrupts focus.
  • Malcolm: You need some Jason Fried/Steve Jobs leadership.
  • Jaime: Word.
Both are creative processes that ultimately lead to self-discovery and greater self-awareness.
— Jamie Sorgent (@jsorgent) (via datingdesign)
 
Context first: @DougCoupland created this beautiful project entitled Speaking to the Past: A Penguin 75th Anniversary. The project looks to capture the “lifelong dialogue” illustrated through Penguin book covers. Individuals are encouraged to tell a story from today—as viewed through a Penguin cover (circa 1935).
I wanted to celebrate the project from the context of the mess that currently envelopes Geoff Teehan and his family. Check out my man David Crow’s post for ongoing conversation links and additional context.
Regarding 204 Beech Ave I will say this: what is being raised here entails a much larger discussion; however, Sandra Bussin is hyper self-interested politician who consistently fishes for ‘causes’ to attach herself to, while leading various questionable re-election ploys. As for the other hapless lot, let me thank you in advance—on behalf of Toronto—for your attempts at further eroding property rights in the GTA!

Context first: @DougCoupland created this beautiful project entitled Speaking to the Past: A Penguin 75th Anniversary. The project looks to capture the “lifelong dialogue” illustrated through Penguin book covers. Individuals are encouraged to tell a story from today—as viewed through a Penguin cover (circa 1935).

I wanted to celebrate the project from the context of the mess that currently envelopes Geoff Teehan and his family. Check out my man David Crow’s post for ongoing conversation links and additional context.

Regarding 204 Beech Ave I will say this: what is being raised here entails a much larger discussion; however, Sandra Bussin is hyper self-interested politician who consistently fishes for ‘causes’ to attach herself to, while leading various questionable re-election ploys. As for the other hapless lot, let me thank you in advance—on behalf of Toronto—for your attempts at further eroding property rights in the GTA!

Ironically, the decision to destroy my carefully built-up virtual image came as a result of wanting to enhance my profile. All that particular week I’d been hungry for new quotes on my page, something to reflect the week I’d been having: something introspective. I perused a quotes website and found this one attributed to Aristotle:

“We are what we repeatedly do.”

I became despondent. What, then, was I? If my time was spent changing my profile picture on Facebook, thinking of a clever status update for Facebook, checking my profile again to see if anyone had commented on my page, Is this what I am? A person who re-visits her own thoughts and images for hours each day? And so what do I amount to? An egotist? A voyeur?

— King, C.J. (October 2008). Facebook Suicide. Adbusters Media Foundation.