Re: But to everyone else I would recommend focusing more on... - Hammer-Lahav
A quote (now linked at the top of this post) on Malcolm’s Tumblr really got me thinking and I was compelled to write a response. Here it is:
Eran Hammer-Lahav, the author from the original post, is spot on in stating that users don’t give a damn about a product’s openness. To many users, the web is simply another consumption vehicle; history has shown us that consumers are rarely interested in openness, control and ownership with the market typically rewarding percieved options, value, and innovation.
The opportunity to beat Facebook however, is absolutely contingent on any competing platforms’ ‘openness’. A platforms accessibility—or openness—drives real innovation, convenience and value. According to Gawer & Cusumano (2002) platform businesses are:
“…an evolving system made of interdependent pieces that can each be innovated upon”
Platforms like Windows, Intel, Cisco, etc. have all retained dominance (as demonstrated by their ubiquity) because of program investments that support development of complimentary products as well as the network effects each platform fosters. To the latter point, Facebook’s value to users has largely been driven by the incredible adoption of the platform; as more and more of my previous high-school friends joined Facebook the more valuable it became, right?
Again, it’s true that any competing product must invest heavily in the product. With compelling user experiences and the subsequent greater user adoption we see a rise in the platform’s value. But value to consumers is also derived heavily from complimentary products. A formidable competitor then, must also consider the openness of their platform.
Even with its dogmatic privacy outlook Facebook’s platform success is founded on their support of complimentary products. And if closed standards brought us innovation like FarmVille—just imagine what developers would do with open standards.
For the original article, check out How the Open Community Can Beat Facebook via hueniverse.
